IANA 2012 Customer Satisfaction Survey Results Summary [PDF, 639 KB]
This ICANN announcement was sourced from:
www.icann.org/en/news/announcements/announcement-02jul12-en.htm
ICANN: IANA 2012 Customer Survey Results Summary
Posted by: David Goldstein
Tags:
IANA, ICANN, Internet Assigned Numbers Authority
Posted date:
July 3, 2012 |
No comment
In April and May 2012 ICANN invited users of the root zone management; protocol parameters management; and Internet Number Resources management services to participate in a customer satisfaction survey.
We have now analyzed the results and are happy to report that the response rate was very healthy 22% and the feedback was very positive. This report summarizes the survey methodology and the responses received.
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